Standard Shipping

Many items in our store ship directly from the manufacturer within 2-7 business days. If you are unsure of the manufacturer, check the "Features" tab on the product page.

* Kimlor - Occassionally, an item will run out of stock. Kimlor is a mill and they remanufacture everything in house, however this process may delay shipping. If there is a delay, you will be notified.

Special Order Shipping

Special orders and made to order products require longer to process and ship. If you are concerned about delivery time, please contact us prior to placing your order and we will be happy to check the stock status and an estimated shipping date on the item(s) you are interested in.

Delivery Restrictions

• P.O. Boxes - Clearance orders as well as items from JoJo Designs and C&F Enterprises may be shipped to a P.O. Box.  All other orders require a physical address due to carrier restrictions.

• Continental US - The following locations are referred to as the "Continental US", per our store policy: The lower 48 Contiguous United States. At this time, ALL items are available within this area.

• Alaska and Hawaii - Most of our products are available for direct shipping to to your area, however Kimlor products are not. AK and HI residents who are interested in purchasing Kimlor products may take advantage of our package forwarding option. Kimlor will ship the item to our facility in Texas and once we receive it, we will forward it on to you. For shipping rates, place item(s) in your cart and fill out the 'Estimate shipping' form.

• APO/FPO - Most of our products are available for direct shipping to to your area, however products from Hoohobbers, Kimlor, Pem America and Royal Plaza Textiles are not. If you are interested in purchasing one or more of these products, you may take advantage of our package forwarding option. The manufacturer will ship the item to our facility in Texas and once we receive it, we will forward it on to you. For shipping rates, place item(s) in your cart and fill out the 'Estimate shipping' form.

• Guam, Puerto Rico and other US Territories - We regret that at this time, we are unable to ship to your location. However, if you are interested in purchasing from our site, there is a solution. Aloha Forwarding is a service can be used to receive your order at their Denver location and forward it to you via USPS. Their rates are quite reasonable.

• International Orders

• Canada - Most of the products in our store can be shipped directly to you in Canada allowing you to simply place the items in your cart and check out in the normal fashion. Carriers and shipping rates vary depending on the manufacturer.

Kimlor and Pem America products will not ship directly to Canada, however, our package forwarding service provides a way around this restriction. The manufacturer ships your item(s) to our facility in Texas. Once we receive the package, we will then forward your item(s) on to you. This option does cost a little more and takes a little longer, but if you have your heart set on a product from one of these manufacturers, you now have an option to order it.

• All Other Countries - International residents who are interested in products that are not available for direct shipping to their location may consider the BundleBox option (below) for International ordering.

We have recently partnered with BundleBox to provide shipping outside of the United States to anywhere in the world! BundleBox provides you with your personal USA parcel forwarding address. Registration is quick and easy and your address is available immediately.

BundleBox has no registration or subscription fee. Once you receive your BundleBox address, contact your credit card company and add it as a secondary billing address. Most credit card companies will allow you to do this. Then, when you make purchases from U.S. retailers, you can enter your U.S. shipping address from BundleBox as your credit card billing address and delivery address. Now, you are ready to shop at Sweet Dreams Decor or virtually any U.S. website.

When your purchases arrive in your BundleBox, you will be notified via email. You can keep your items in your BundleBox for up to 30 days, free of charge. If you are purchasing items from multiple web sites, you can have them all delivered to your BundleBox and then consolidate shipping to your country to save on delivery charges. When you are ready, you can book the shipment of your items to their final destination. BundleBox offers Fedex express delivery service of 2-3 days or Fedex regular delivery service of 4-5 days. You can estimate delivery charges to your country with the Total Cost Calculator on the BundleBox web site.

• Register on BundleBox and get $15.00 off your first shipment.  No subscription fees
• Purchase on Sweet Dreams Decor and enter your new US address on our checkout page
• We will deliver your order to your BundleBox address
• BundleBox receives your purchases, consolidates and delivers with FedEx in 2-5 business days

Register on BundleBox to get $15.00 off your first shipment: 

www.bundlebox.com/r/sweetdreamsdecor

• Import duty and VAT

Import Taxes, Customs Duties and Fees

International orders may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches the destination country. These additional charges for customs clearance are not included in the shipping costs calculated on our site and they must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Helpful Resources:

• Run a free import duty and VAT calculation on The Duty Calculator.
• Explore how import duty and VAT charges are calculated.

Failed Deliveries

If the shipping carrier is unable to deliver your package due to an incorrect, incomplete or changed address and the package is returned to the shipper, your order will be canceled and a refund will be issued for the undelivered items, less a 20% restocking fee.